Courses

Alternative Dispute Resolution – The Different Forms

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Description: This course reviews the different forms of Alternative Dispute Resolution, different methods for conflict resolution, including Mediation, Med-Arb, Early Neutral Evaluation, Dispute Resolution Panels, Peer Review and Fact-Finding. It is effective for agencies deciding which of the forms of ADR to implement. The instructor explains each method, incorporates his experience in the area and demonstrates mediation, dispute resolution panels and early neutral evaluation. We taught this class in multiple locations for legacy INS and its union, so that local entities could choose which form they thought would work best at resolving a wide range of disputes, including EEO issues and grievances filed under the applicable collective bargaining agreement. The course manual can be tailored for specific agencies and agency locations.
 
 
 
Length: Varies, 1 or more days.
 
TABLE OF CONTENTS
                                                                                                                  
 
I.         Introduction                                                                                                                                                                                    
         A.         Summary Of Session                                                                          
 
         B.         Objectives                                                                                            
 
II.         Why Choose Alternative Dispute Resolution?                                   
 
         A.         Reasons To Choose ADR                                                                
 
         B.         Reasons To Reject ADR                                                                  
 
         C.          Cases Suitable For ADR                                                              
 
III.         Alternative Dispute  Resolution Techniques                                         
 
         A.         Definition Of ADR                                                                           
         B.         Various Techniques:                                                                           
 
                  1.         Mediation                                                                                   
 
                  2.         Med - Arb                                                                                    
 
                  3.         Early Neutral Evaluation                                                         
                          
                  4.         Peer Review Panels                                                                
 
                  5.         Dispute Resolution Panels                                                    
                                               
                  6.          Fact-Finding                                                              
 
                        
IV.         Resolution Options And Interest Based Bargaining                      
 
         A.         78 Specific Settlement Options                                                    
 
         B.         Interest Based Bargaining                                                               
 
V.         A Closer Look At Several Resolution Methods                                     
 
         A.         Early Neutral Evaluation                                                                                                                                                        
         B.         Dispute Resolution Panels                                                              
         C.         Mediation                  G Video G                                                                                       
VI.         Choosing An ADR Method                                                              
 
         A.         Application To Specific Cases                                                     
 
         B.         Which One Would Work At Doe/NV?                                   
 
VII.         Forms                                                                                                  
1.     ADR Election                               
2.     ADR Request Form                           
                  3.   Mediation Confirmation Letter                                            
                  4.   Mediation Guidelines                                                     
                  5.   Evaluation of Mediation Form for Parties                                             6.   Dispute Resolution Committee Guidelines                          
7.   Dispute Resolution Panel Self-Critique                          
8.   Early Neutral Evaluation Confirmation Letter                 
 
VIII.   EXERCISE                                                                                         
 
IX.      ORGANIZATIONAL CHANGE
                                                     
                  Prevention of EEO Complaints                                                     
                  Organizational Change                                                              
 

 

 

Specific Training Courses include the following:

EEO

EEO Update | PDF
EEO for Supervisors and Managers | PDF
EEO for Employees| PDF
Prevention of Sexual Harassment for Employees | PDF
Prevention of Sexual Harassment for Managers and Supervisors | PDF
Prevention of Sexual Harassment (Mock Hearing) | PDF
Disability Discrimination | PDF
The ADA Amendments Act of 2008 (ADAAA)
Reprisal | PDF
EEO for Counselors | PDF
EEO Counselors: Annual Continuing Training | PDF
EEO for Investigators | PDF
EEO Advocacy | PDF
No FEAR Act | PDF
Mediation of Disputes (with emphasis on EEO) | PDF
Alternative Dispute Resolution - The Different Forms | PDF
Resolution Official's Training | PDF
Mediator's Refresher Training | PDF

Employee Relations

MSPB Update | PDF
MSPB Advocacy | PDF
Administrative Investigations | PDF
How to Do it Right | PDF
Charges and Penalties | PDF
Effective Performance Management | PDF
Management Inquiries | PDF

EEO and Employee Relations

EEOC and MSPB Advocacy | PDF
Mixed Cases |
PDF

Labor Relations

Arbitration Advocacy | PDF

Other Courses

Compensatory Damages | PDF
EEO Investigator: Refresher Training | PDF
Effective Settlement for EEO Cases | PDF
The Constitution and Federal Employees | PDF
USERRA | PDF
VEOA | PDF